Coordinator Communications, Business Development and Operations

We have an immediate opening for a Coordinator supporting the firm’s Communication, Business Development, and Operations team.  This role shall provide an opportunity for growth and development.  The position is responsible for providing day–to-day support for the Communication, Business Development, Knowledge Management functions, as well as the Operations team.

Job responsibilities will include:

Communication and Business Development

  • Format, proofread and assist with drafting internal and external firm communications, collaterals and general-use marketing materials
  • Assist in the creative and administrative functions for client communications
  • Assist in social media management and content creation
  • Website maintenance and content creation/updates
  • Liaise with conference/event management and organizers on logistics to ensure proper preparation and execution at the event (may include set-up for and attendance at several local conferences per year)
  • Assist with collecting and organizing information for, and preparation of, client-focused and internal presentations and publications
  • Assist with developing content for, and prepare/format marketing materials including advertisements, electronic communications business cards, brochures, newsletters, trade booths, invitations and signage
  • Work with the firm’s email marketing tool to prepare digital materials for external communications including interactive mailers, evites and newsletters
  • Act as the main point of contact for the external email marketing supplier on template design, the execution of email blasts, troubleshooting and campaign statistics
  • Monitor the website to ensure brand consistency, compliance and updating content as needed
  • Liaise with external vendors to assist with webinars, website updates and print production
  • Update and maintain all administrative functions of CRM system (ContactEase)

 General Administration

  • Provide clerical, administrative and general office support
  • Answer telephone, greet clients, mail and couriers collection, distribution
  • Maintain various email accounts and calendars
  • Assist with maintenance of knowledge management systems (e.g. by collecting, uploading and tagging documents)
  • Assist with drafting, formatting and proofreading of correspondence, running blacklines and converting Word documents into PDFs
  • Organize files, both electronic and hard copy as required
  • Process incoming and outgoing mail and manage bring forwards
  • Schedule meetings, photocopying materials, booking meeting rooms
  • Boardroom and kitchen maintenance
  • Generate and assist in the preparation of regularly scheduled reports
  • Reconcile expense reports
  • Other tasks as assigned

Minimum Qualifications


  • University Degree or College Diploma (with coursework that includes business studies and communications is an asset) or equivalent education and job-related experience


  • 2-5 years’ experience
  • Experience working with design programs (especially Adobe InDesign and Photoshop), social media platforms
  • Law firm or other professional services environment experience is an asset

Skills, Competencies and Software experience

  • Passion for working in a team environment, willing to help others and comfortable with sharing work assignments
  • Strong work ethic, self-motivated, and results-driven
  • Excellent written and verbal communication skills
  • Excellent organizational skills and problem-solving competencies
  • Excellent grammatical, proofreading skills and attention to detail
  • Highly proficient in Microsoft Word, PowerPoint and Outlook; proficient in core Excel features
  • Proficiency with social media (LinkedIn, Twitter)
  • Proficient in ContactEase or similar customer relationship management software
  • Familiarity with PC Law or similar time-tracking software
  • Familiar with WordPress, website standards and good practices would be an asset
  • Familiarity with Worldox or other document management system would be an asset

AUM Law offers an exciting and challenging work environment, competitive compensation and opportunities for personal and professional growth. AUM Law is an equal opportunity employer and is committed to providing employment accommodations in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. Please advise us if you require an accommodation.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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